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Patient Care Technician I-Infusion Center

Job ID: 1411
Posting Date: Nov 17, 2022
Shift: Day
Work Environment: On Site
Job Family: Clinical Support
FTE: PRN (As Needed)
Location: Pensacola, FL

Job Description

Under the direct supervision of licensed personnel, performs a variety of routine duties to assist the nursing staff in the delivery of patient care. As a direct care staff, the technician spends the majority of his or her time interacting with, assisting, and supporting our patients.


Demonstrates the skills and judgment necessary to provide direct care to patients in collaboration with licensed personnel. Performs all responsibilities/duties required by patient care services, as defined in the scope of service, to ensure that the unique nature of the patients are addressed. Maintains current knowledge/certification. Assumes clerical duties necessary to assist the healthcare team to provide patient care. Receives and directs phone calls and serves as the receptionist for the department. Maintains supplies/inventory for department. Operates a variety of office equipment effectively.Assist in other duties as assigned to support the operational needs of the department and organization. May be required to remain on campus immediately before, during, and after severe weather and/or disasters.


Minimum Education
  • High School Diploma or Equivalent Required

Licenses and Certifications
  • BLS for Healthcare Providers (BLS) American Heart Association Required

Required Skills, Knowledge and Abilities
  • Effective communication skills. (High proficiency)
  • Basic computer knowledge.
  • Ability to accurately screen and triage acute patients
  • Ability to sit for extended periods of time.
  • Strong interpersonal and team skills
  • Knowledge of basic medical terminology.
  • Excellent customer service skills.
  • Excellent organizational skills required. (High proficiency)
  • Knowledge of acceptable ranges of blood pressure, pulse, oxygen saturation and EKG and reports any abnormal values to RN. (Medium proficiency)
  • Ability to document and utilize electronic health record applications.
  • Empathy and excellent listening skills. (High proficiency)
  • Ability to deal appropriately with confidential information.

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
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