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Registration Representative I

Job ID: 1314
Posting Date: Oct 12, 2022
Shift: Day
Work Environment: On Site
Job Family: Clerical
FTE: 1.0 FT
Location: Pensacola, FL

Job Description

The salary range for this position is from $13.28/hr-$16.60/hr dependent upon experience.

The Registration Representative performs a variety of data entry and general registration functions for emergency department in the facility. It is the responsibility of the registration representative to accurately collect patient demographic and insurance data to ensure appropriate reimbursement and claim filing. The registrar will utilize technology to accurately quote and collect patient liabilities that have been identified by the insurance company. Under the direction of thePatient Access Services Mgr, is responsible to follow all registration and admitting policies and procedures. Performs a variety of Admitting/Administrative tasks to arrange the admission of patients of all ages to the Hospital. Acts as a resource in providing all customers with the highest level of service. Enhances the hospital experience for patients, families and visitors by providing appropriate hospitality and concierge services. The person in this position works under general supervision, is responsible for various shifts, may be subject to over 40 hours per week and/or callback as required, and may also be required to remain on campus immediately before, during, and after severe weather and/or disasters.


  • High School Diploma or General Education Degree Required
  • Six (6) months of relevant revenue cycle experience is preferred
  • Must have the ability to demonstrate the following: Medical Terminology, Written communication skills, Verbal communication skills, Medicare regulations, Coding, Specific applications to use PC, applications to achieve work goal, Office applications: email, fax module, scan PDF, Fast paced work environment, Meeting deadlines, Organized, Time management, Conforming to standards, Phone customer service, Face-to-face customer service, Registration, Healthcare financial regulations, Interpreting insurance coverage and reimbursement, Patient privacy, Coordination patient needs with various service levels, Works well within a team structure.

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
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